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| Home > Cruise Lines > Princess > Princess Cruise Ships > Sterling Cruises About Us | | |  | |  |  |  | 
|  |  | | | | | PASSAGE CONTRACT
The Passage Contract is enclosed in your documentation packet. Please read all information carefully as it is binding and affects your legal rights.
PRE-CRUISE INFORMATION LETTER
A pre-cruise information letter is also enclosed in your documentation packet. This letter contains important information about your cruise, including passport and visa requirements, and pre-cruise reservation of shore excursions.
CRUISE PERSONALIZER
In advance of your cruise, visit the Cruise Personalizer to confirm your booking is complete. Ensure your name and birthdate appear exactly as shown in your passport. If the name or birth date does not match, it is important you contact the P your travel agent to correct this information. Also, verify your passport details and emergency contact information are complete and correct.
If you do not have Internet access, contact your travel agent for assistance.
PASSENGER IMMIGRATION FORM REQUIRED IN ADVANCE OF YOUR CRUISE
Each passenger is responsible for providing Princess with a completed Passenger Immigration Form (PIF). Please complete this form online using our Cruise Personalizer at least 45 days prior to your cruise. If you do not have online access, you may download the form here, complete it and fax them to 661-753-0182 no later than 45 days in advance of your cruise. Failure to provide this information will result in delayed check-in and, possibly, denied boarding.
For non-U.S. citizens or legal residents, the U.S. Department of Homeland Security requires you to provide your address while in the United States before and after your cruise. If you are taking a cruise only, the address is the ship.
EXPRESS CHECK-IN
Most embarkation ports offer the convenience and ease of Express Check-In. To qualify, simply provide us with your completed Passenger Immigration Form, including the registration of your credit card at least 45 days in advance of your cruise. This will save you time and help us make your embarkation easier, so you can start enjoying your cruise even sooner.
A Preferred Check-In area is provided for Platinum and Elite Members of Princess Captain's Circle and passengers occupying full suites. Have your documents or membership card handy when you arrive at the cruise check-in area.
CASHLESS CRUISING
One of the best things about cruising with Princess is the convenience of being able to sign for all your expenses and have them charged to your stateroom. An itemized statement will be delivered to your stateroom prior to disembarkation. By providing your credit card in advance, you are automatically registered for Express Check-Out. There is no need to visit the Passenger Service/Purser's Desk to settle your account. We accept U.S., Canadian, British and Euro currencies, and traveler's checks. Visa,® MasterCard,® Discover® Network, the JCB Card,® Diners Club/Carte Blanche® and American Express/Optima® are also accepted. Those paying by traveler's checks or cash will be required to leave a cash deposit with the Purser's staff at the beginning of the cruise.
CASINO
Charges for obtaining chips and tokens in the casino are limited to $1,500 USD per day, up to a total limit of $5,000 USD per cruise and are only available if you have pre-registered a credit card with the Passenger Service/Purser's Desk for Express Check-Out. For inquiries, players should call 1-800-5CASINO (1-800-522-7466) or go to www.oceanplayers.com.
Please note: There is a 3% processing fee applied to all casino room charges and cash advances. These advances are billed directly to your shipboard account.
ETIQUETTE
Everyone at Princess wants you to have a great time on your cruise. So, to preserve a relaxed and friendly atmosphere onboard, we ask that you observe a few guidelines.
Smoking is not allowed in the dining rooms, or any other food service area, or in the show lounges and theaters. Smoking is permitted in staterooms, stateroom balconies, and designated areas. As a courtesy to your fellow passengers, please refrain from smoking pipes and cigars in all public rooms.
Should you wish to videotape onboard during your cruise, please feel free to do so. However, videotaping the onboard entertainment performances is not allowed for copyright reasons.
We require passengers to use cover-ups over bathing suits when entering the ship's public rooms. Jeans and shorts are not permitted in the dining rooms during dinner.
TRAVELING WITH CHILDREN
Children over six (6) months of age at the date of sailing will be accepted on the following itineraries: Alaska, Canada & New England, Caribbean, Europe, Mexico, Transcanal and Australia & New Zealand (coastal cruise only). Only children over the age of one (1) year at the date of sailing will be accepted for the following itineraries: Africa, South America, South Pacific, Hawaii & Tahiti, world cruises including Asia, Antarctica, Indian subcontinent, Transatlantic and Transpacific cruises.
For those who are traveling with children, please note:
| 1) | Entry into the disco after 11 p.m. is limited to passengers 18 and over. Be sure to check with the Youth and Teen Centers for special disco events designed for kids and teens. Children under the age of 18 are welcome in the jacuzzi unless otherwise specified, and in the evening entertainment show lounges, but must be accompanied by a parent or guardian. | | 2) | In line with domestic U.S. age limits, as well as our company policy, the casino, cash prize bingo and horse racing are reserved for passengers 21 years and older. Additionally, only those passengers 21 years and older will be allowed to purchase or consume alcohol. For those whose age is questionable, picture identification may be requested. |
ANYTIME DINING
Anytime Dining offers a more flexible dining experience. Just like at a restaurant, show up anytime between 5:30 p.m. and 10:00 p.m. to enjoy dinner alone or with friends. On select ships, you may also make reservations while onboard if you would like to dine at a particular time.
If you opt for Traditional Dining, your seating is shown on your cruise documents. The Maître D'Hotel will have a list of those passengers who are waitlisted for each dining seating. Should seats become available, he will contact waitlisted passengers onboard as appropriate.
Not available on Regal, Pacific, or Tahitian Princess.
DINING ROOM RESERVATIONS
When you book your cruise, your travel agent specifies your dining preferences. Should you need to change this request, please call your travel agent no later than three weeks before you sail. For your convenience, you can also supply this information online using our Cruise Personalizer at princess.com. All requests for dining preferences and changes are considered on a first-come, first-served basis. Please understand, it is not always possible to accommodate dining preferences or alter seating arrangements once they are reserved. We will do our best to accommodate you.
SPECIAL DIETS
Princess is happy to meet your request for low-sodium, low-fat, low-sugar, and vegetarian diets. In addition, kosher meals (frozen entrées only) and baby food are available upon advance written request. Any other special diet requests must be authorized in advance by the Princess corporate office.
Please ask your travel agent to advise Princess in writing at least four weeks before you sail of any special diet, allergies or medical needs. For exotic cruises, please advise us of any special dietary requirements at least two months prior to sailing. For your convenience, you can also supply this information online using our Cruise Personalizer. Once onboard, please check with the Maître D'Hotel to confirm your request.
CELEBRATING A SPECIAL OCCASION
Princess makes your birthday, wedding, honeymoon, anniversary or renewal of vows even more memorable. If you have your travel agent advise us of any occasions of particular importance at least 45 days prior to your departure, we'll set our "special occasion" staff in motion, so you can enjoy our fabulous "extra mile" service. Choose special touches like flowers, wine and champagne. Click here to learn more or access this information online via Cruise Personalizer.
Please note: Some special occasion services require additional charges.
SHORE EXCURSIONS
Exploring ports of call is one of the highlights of your cruise, and one of the best ways to do this is on an organized shore excursion through our Adventures Ashore® program. Your Adventures Ashore brochure is included in your Pre-Cruise Information Packet and provides information on ports of call and excursions available during your cruise. Tours are usually operated by local independent companies, not by Princess.
You will find many options for adventure and entertainment when you reach a port of call. You can opt for local sightseeing and shopping, or you may want to experience more of what your destination has to offer. A complete selection of shore excursions like taking nature walks, snorkeling, visiting historic sites and monuments, appreciating famous paintings, meeting local families, or enjoying a ballet performance and many other adventures are available at each port.
Many shore excursions have limited space available, so reservation requests will be processed in the order received; therefore, we encourage you to reserve tours as early as possible. When excursions are fully booked, additional requests will be placed on a waiting list in the order received.
You can pre-reserve your tours, review the most up-to-date tour information and receive real-time confirmation of tours online using the Cruise Personalizer. If you don't have online access, simply complete the enclosed tour form and fax it to 661-753-0820, or mail it to Princess Cruises. In order to process your tour selections, we must receive your form by the closing date listed. Your tickets will be delivered on embarkation day to your stateroom and will be charged to your onboard account.
PRE-RESERVE BEFORE YOU CRUISE
Prior to your cruise, pre-reserve your dining preferences, special requests, celebrations, Lotus Spa treatments* and shore excursions using our Cruise Personalizer.
*Lotus Spa pre-reservations not available on Pacific, Regal, Tahitian, Sun, Dawn or Sea Princess. |
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Princess
Cruises from: |
Acapulco,
Mexico
Auckland, New Zealand
Bangkok, Thailand
Barcelona, Spain
Bridgetown, Barbados,WI
Buenos Aires, Argentina
Callao /Lima, Peru
Cape Town, South Africa
Civitavecchia (Rome), Italy
Copenhagen, Denmark
Ft. Lauderdale, Florida
Galveston, Texas
Honolulu, Hawaii
Los Angeles, California
Manaus, Brazil
Mumbai (Bombay), India
New Orleans, Louisiana
New York, New York
Osaka, Japan
Papeete, French Polynesia
Quebec City, Quebec
Rio de Janeiro, Brazil
San Francisco, California
San Juan, Puerto Rico
Seattle, Washington
Singapore, Singapore
Southampton, England
Sydney, Australia
Valparaiso / Santiago, Santiago
Vancouver, British Columbia
Venice, Italy
Whittier, Alaska
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Copyright © 2010
Toll Free
USA / Puerto Rico / Canada ( 800 ) 435.7967
UK: 020 8144 9456 /
MEXICO: 55 4169 1037 Skype: cruiserewards | Princess Cruises is the first cruise line to offer “Movies Under the Stars.” On their newest ship, the Caribbean Princess, you can take in a movie during the day or at night! This new amenity has been very popular and will be available on other Princess Cruises in the near future.
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